Privacy Policy
- Effective date:
This Privacy Policy explains how Advanced Tree Service (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit https://advancedtreeserviceut.com/, contact us, request an estimate, use our services, or otherwise interact with us.
1. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Contact and identity information, such as your name, email address, telephone number, and mailing or service address.
- Service-request information, such as the tree-care services you request, preferred appointment time, comments, project details, and communications with our team.
- Photos or other files that you voluntarily upload through a form.
- Communications and preferences, including your responses to calls, emails, or text messages and your SMS opt-in or opt-out status.
- Technical and usage information, such as IP address, browser type, device information, pages viewed, and information collected through cookies or similar technologies when you use our website.
2. How We Use Personal Information
We may use personal information to respond to inquiries; provide estimates and tree-care services; schedule, confirm, and manage appointments; communicate about service requests, emergencies, account or customer-care matters; send text messages when you have provided the required consent; improve, secure, and maintain our website and services; prevent fraud or misuse; maintain business records; and comply with legal obligations.
3. SMS Communications and Consent
If you opt in to receive SMS messages from Advanced Tree Service, you may receive messages such as appointment reminders, estimate and scheduling updates, service notifications, emergency-response communications, and customer-care messages. Message frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our website at AdvancedTreeServiceut.com.
SMS consent is not shared with third parties or affiliates. We do not sell or rent your mobile number or SMS consent for another company’s marketing purposes. We may share information with service providers that help us operate our business and deliver communications on our behalf, subject to contractual or legal restrictions and only for those business purposes.
4. How We Share Personal Information
We may share personal information with trusted vendors and service providers that support website hosting, form processing, customer communications, scheduling, analytics, information security, and SMS delivery; with our professional advisers; when necessary to comply with law, legal process, or a government request; to protect the rights, safety, and property of Advanced Tree Service, our customers, or others; or as part of a business transfer such as a merger, acquisition, or sale of assets. We do not sell personal information.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website traffic, and improve functionality. You can adjust cookie controls in your browser, although some website features may not function properly if cookies are disabled.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including business, accounting, dispute-resolution, and legal purposes. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
7. Your Choices and Requests
You may request access to, correction of, or deletion of personal information that we maintain, subject to applicable law and reasonable verification. You may also unsubscribe from promotional email communications by following the instructions in those messages. SMS recipients may text STOP at any time to opt out and HELP for assistance. To submit a privacy request, contact us using the information below.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
10. Contact Us
Advanced Tree Service
Salt Lake City, Utah
(801) 272-3344
Advancedtreeservicesut@gmail.com
Website: https://advancedtreeserviceut.com/